Privacy Policy
This Privacy Policy explains how ZyraNow collects, uses, discloses, and protects information when you visit our website or contact us. It is written in plain language and organized for easy scanning.
1. Scope
This Privacy Policy applies to (a) visitors of the ZyraNow website, and (b) individuals who contact us via forms, email, or phone. It covers information we process in connection with delivering our structured apartment selection support services.
2. Definitions
- ZyraNow (“we”, “us”, “our”) refers to ZyraNow Residence Concierge GK.
- Website refers to pages hosted under ZyraNow.best.
- Personal data means information that identifies or can reasonably be linked to an individual.
- Processing means operations performed on data (collecting, storing, using, deleting, etc.).
- Cookies are small files stored on your device by your browser.
3. Data we collect
We collect data that you provide directly and limited technical data required to operate and secure the website.
- Full name
- Email address
- Phone number
- Subject line
- Message text and any links you include
- Preferences and constraints you describe
- IP address (typically in server logs)
- Browser type and basic device information
- Time and path of requests (log entries)
- Consent status for optional cookies (if used)
- Basic performance preference flag
We do not ask you to submit sensitive identifiers. Please avoid including passport numbers, business card information, or other highly sensitive data in your message. If such data is sent to us unintentionally, we will handle it with care and may request that future communication exclude it.
4. Sources of data
- From you (forms, email, phone calls, messages).
- From your device (technical information and logs generated when you access the website).
- From cookies (where applicable, to store preferences and improve basic performance).
5. Purposes and lawful basis (where applicable)
We process personal data to operate the website and respond to requests. Depending on your location and the context, a “lawful basis” may include performance of a contract, legitimate interests, consent, and/or compliance with legal obligations.
- To respond to your inquiries and provide requested information.
- To organize and structure your request into deliverables (shortlists, checklists, summaries).
- To maintain basic site functionality, security, and fraud prevention.
- To keep records of communications for continuity and quality control.
6. Cookies and similar technologies
We use limited cookies and similar technologies to help the website function, remember preferences, and understand basic performance. We do not embed third-party analytics scripts by default on this site.
- Required: necessary for core functionality and security-related operations.
- Performance: helps us understand how the website performs (e.g., load behavior) and store basic preference flags.
7. Sharing and disclosures
We do not sell personal data. We may share data in limited cases:
- Service providers who help operate the site (e.g., hosting, email delivery) under confidentiality obligations.
- Legal requirements where disclosure is necessary to comply with law, enforce rights, or respond to lawful requests.
- Business operations in connection with a reorganization or transfer, where permitted by law and subject to appropriate safeguards.
8. Retention
We retain personal data only as long as needed for the purposes described in this policy, including maintaining communication history and meeting legal obligations. Retention periods vary by category:
- Contact messages: generally retained for a reasonable period to manage follow-ups and continuity.
- Service records: retained for operational purposes and dispute handling where applicable.
- Security logs: retained for a limited period to detect and mitigate security events.
9. Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot eliminate risk entirely.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to object to certain processing and to withdraw consent where processing is based on consent.
Contact us using the details below. To protect your information, we may request verification before acting on a request.
11. International transfers
If we use service providers that process information outside Japan, we take reasonable steps to ensure appropriate safeguards consistent with applicable law and contractual protections.
12. Children
The website is not intended for children. If you believe a child has provided personal data, please contact us so we can review and take appropriate action.
13. Changes to this policy
We may update this policy from time to time. The effective date above indicates the latest revision. Material changes will be reflected by updating this page.
14. Contact
ZyraNow Residence Concierge GK
〒107-0062 Tokyo-to, Minato-ku, Minami-Aoyama 3-8-40, Japan
Phone: +81 3-6822-5174
Email: [email protected]
Business ID: JP-CO-2026-ZYRN-5174